Keying in EOBs (Explanation of Benefits) is a very costly and time-consuming part of reconciling received insurance payments. While more EOBs are being replaced by digital formats that need no keying, significant costs...
Health insurance companies and their contracted BPOs are diligently working to identify, plan and implement changes to their systems and processes to handle the upcoming switchover to ICD-10 coding. AliusDoc’s AD-MedClaims has been ICD-10 ready (including processing of the CMS1500 2014 version) for over 2 years.
When you have simple, fixed layout (i.e. structured) documents, indexing is a simple task of looking at a few locations on a page, and data entering the contents. For simple tasks like this, there are many OCR solutions that can help automate document indexing.
For many organizations, mailrooms are still where a significant amount of incoming correspondence enters. The first step in handling the correspondence – everything from invoices, purchase orders, change-of-address or...
Many health insurance companies out-source their claims data entry to BPOs with low-cost labor. A few BPOs use some OCR automation to achieve enough savings over the long term to justify what have been high up-front...