Health insurance companies and their contracted BPOs are diligently working to identify, plan and implement changes to their systems and processes to handle the upcoming switchover to ICD-10 coding. AliusDoc’s AD-MedClaims has been ICD-10 ready (including processing of the CMS1500 2014 version) for over 2 years.
Many health insurance companies out-source their claims data entry to BPOs with low-cost labor. A few BPOs use some OCR automation to achieve enough savings over the long term to justify what have been high up-front...
A leading multi-national BPO has selected AliusDoc’s AD-MedClaims to replace EMC/Captiva’s ClaimPack for automated data capture of CMS-1500 and UB04 medical claims.
Has your capture solution provider given you a no-cost upgrade and a detailed, step-by-step guide to the new form? Or are they asking you to pay more professional services to provide a “customized upgrade especially for you?” Before pouring more money into solutions of the past...